Frequently Asked Questions

Find answers to common questions about our rental services

Equipment & Rentals

We offer a wide range of construction and landscaping equipment including excavators, bulldozers, skid steer loaders, backhoes, compactors, and more. Browse our full equipment catalog on our Services page.

We offer flexible rental periods from daily to monthly rentals. You can specify your rental duration when booking. Contact us for long-term rental rates and packages.

Yes, we offer delivery services within our service areas. Delivery costs vary based on location and equipment type. Select your service area during checkout or contact us for a quote.

Rental prices include equipment delivery, basic maintenance, and pickup. Fuel (for some equipment), operator services, and damage waivers are optional add-ons. Review the rental details for each item.

Yes! You can reserve equipment up to 90 days in advance. Create an account, add items to your cart, and proceed to checkout. You'll receive a confirmation with all rental details.

Ordering & Billing

1. Browse equipment on our Services page
2. Click "Rent" on the item you want
3. Select dates and quantity
4. Add to cart
5. Proceed to checkout and complete payment

Yes, an account is required to place rental orders. This allows us to track your rentals, process payments securely, and maintain your rental history.

We accept all major credit cards (Visa, Mastercard, American Express) and debit cards through our secure payment gateway. All transactions are encrypted for your security.

Orders can be modified or cancelled up to 48 hours before the rental start date. Visit your Orders page to manage your bookings or call us at 613-334-2571.

Yes! We offer special pricing for large orders, long-term rentals, and contractor partnerships. Contact our sales team at 613-334-2571 for a custom quote.

Service Areas & Delivery

We service Eastern Ontario and surrounding regions. Select your service area during checkout to check availability. Call us at 613-334-2571 to confirm if we service your area.

Delivery costs depend on equipment size, distance, and your service area. The cost is calculated at checkout and included in your total. Delivery is typically included for orders over $500.

We deliver equipment on your specified start date. Please ensure the delivery location is accessible and safe. You'll receive a confirmation with a delivery time window.

Yes, we provide pickup service at the end of your rental period. The pickup date is confirmed in your rental agreement. Contact us if you need to arrange a different pickup time.

Policies & Support

We offer optional damage waiver coverage at checkout. If you don't have coverage, you're responsible for repair costs. Minor wear and tear is considered normal use and is not charged.

Extensions are available based on equipment availability. Contact us as soon as possible to request an extension. You'll be charged the daily rate for additional rental days.

Yes, we offer optional damage and loss coverage that can be added to your rental. This protects you against unexpected costs. See the checkout page for details and pricing.

You can reach us by:
📞 Phone: 613-334-2571
📧 Email: Contact us through our Contact page
🕒 Hours: Mon-Fri, 7am–5pm | Sat-Sun: Closed

Yes! Call 613-334-2571 for emergency services or urgent rental needs. We're available to assist with emergency equipment needs during business hours and beyond.

Still have questions?

We're here to help! Contact us through our Contact page or call 613-334-2571

Contact Us